About the Author

Mike Valentine has been in the IT field for 12 years, focusing on network design and implementation. He is currently a Cisco trainer with Skyline Advanced Technology Services and specializes in Cisco Unified Communications instruction as well as CCNA and CCNP courses. His accessible, humorous, and effective teaching style has demystified Cisco for hundreds of students since he began teaching in 2002. Mike has a bachelor of arts degree from the University of British Columbia and currently holds the MCSE: Security, CCDA, CCNP, CCVP, CTP, Convergence+ and CEH certifications. In addition to the popular Exam Cram 2: CCNA book, Mike has contributed to and served as technical editor for the Cisco Press titles CCNP ONT Official Exam Certification ...

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