Chapter 11. CUCM Telephony Features

This chapter explores some of the telephony features found with Cisco Unified Communications Manager (CUCM). Although there are a number of features available to the users of this system, this chapter focuses on extension mobility and call coverage features, such as Call Forward, Call Barge, Call Pickup, and Call Park. Although Call Hunting is also considered a call coverage feature, it will not be covered in this chapter, as it was covered in Lab 10-4, “Hunt Groups.”

Lab 11-1: Extension Mobility

Image

Figure 11-1. Topology Diagram

Equipment Required

This lab uses the following equipment:

• Cisco router

• Switch that ...

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