CCNA Voice: Official Exam Certification Guide

CCNA Voice: Official Exam Certification Guide

by Jeremy Cioara, Michael J. Cavanaugh, Kris A. Krake
Released November 2008
Publisher(s): Cisco Press
ISBN: 9781587058349

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Book description

  • Master IIUC 640-460 exam topics with the official study guide

  • Assess your knowledge with chapter-opening quizzes

  • Review key concepts with Exam Preparation Tasks

  • Practice with realistic exam questions on the CD-ROM

    • CCNA Voice Official Exam Certification Guide is a best of breed Cisco exam study guide that focuses specifically on the objectives for the CCNA Voice IIUC 640-460 exam. Senior voice instructors and network engineers Jeremy Cioara, Michael Cavanaugh, and Kris Krake share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

    CCNA Voice Official Exam Certification Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. “Do I Know This Already?” quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending Exam Preparation Tasks sections help drill you on key concepts you must know thoroughly.

    The companion CD-ROM contains a powerful testing engine that allows you to focus on individual topic areas or take complete, timed exams. The assessment engine also tracks your performance and provides feedback on a module-by-module basis, presenting question-by-question remediation to the text and laying out a complete study plan for review.

    Well-regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that will enable you to succeed on the exam the first time.

    CCNA Voice Official Exam Certification Guide is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining.

    The official study guide helps you master all the topics on the IIUC exam, including

  • Connecting IP phones to the LAN infrastructure

  • Cisco Unified CME installation

  • Cisco Unified CME IP phone configuration

  • Cisco Unified CME voice productivity features

  • Gateway and trunk concepts and configuration

  • Cisco Unity Express concepts and configuration

  • Smart Business Communications System

  • Configuring and maintaining the UC500 for voice

    • Companion CD-ROM

    The CD-ROM contains an electronic copy of the book and more than 250 practice questions for the IIUC exam.

    Table of contents

    1. Title Page
    2. Copyright Page
    3. Contents at a Glance
    4. Contents
    5. About the Authors
    6. About the Technical Reviewers
    7. Acknowledgments
    8. Icons Used in This Book
    9. Command Syntax Conventions
    10. Foreword
    11. Introduction
      1. Goals and Methods
      2. Who Should Read This Book?
      3. Strategies for Exam Preparation
      4. 640-460 IIUC Exam Topics
      5. How This Book Is Organized
    12. I. Voice Perspectives
      1. 1. Perspectives on Voice Before Convergence
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
      2. 2. Perspectives on Voice After Convergence
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
    13. II. Unified Voice Using Call Manager Express
      1. 3. Connecting IP Phones to the LAN Infrastructure
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
      2. 4. Installing Cisco Unified Communications Manager Express
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
      3. 5. Basic CME IP Phone Configuration
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
      4. 6. Configuring Cisco Unified CME Voice Productivity Features
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
    14. III. Connecting via Gateways and Trunks
      1. 7. Gateway and Trunk Concepts
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
      2. 8. Configuring and Verifying Gateways and Trunks
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
    15. IV. Voice Mail with Cisco Unity Express
      1. 9. Cisco Unity Express Concepts
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
      2. 10. Cisco Unity Express Configuration
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
    16. V. The Smart Business Communications System Suite
      1. 11. Introducing the Smart Business Communications System
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
      2. 12. Configuring and Maintaining the UC500 Series for Voice
          1. “Do I Know This Already?” Quiz
          2. Foundation Topics
          1. Exam Preparation Tasks
      3. 13. Final Preparation
          1. Tools for Final Preparation
          2. Study Plan
    17. VI. Appendixes
      1. A. Answers to the “Do I Know This Already?” Quizzes and Q&A Sections
        1. Chapter 1
        2. Chapter 2
        3. Chapter 3
        4. Chapter 4
        5. Chapter 5
        6. Chapter 6
        7. Chapter 7
        8. Chapter 8
        9. Chapter 9
        10. Chapter 10
        11. Chapter 11
        12. Chapter 12
    18. B. CCNA Voice Exam Updates: Version 1.0
        1. Always Get the Latest at the Companion Website
        2. Technical Content
    19. C. Memory Tables
      1. Chapter 7
      2. Chapter 8
      3. Chapter 9
      4. Chapter 10
      5. Chapter 11
    20. D. Memory Tables Answer Key
      1. Chapter 7
      2. Chapter 8
      3. Chapter 9
      4. Chapter 10
      5. Chapter 11
    21. Glossary

    Product information

    • Title: CCNA Voice: Official Exam Certification Guide
    • Author(s): Jeremy Cioara, Michael J. Cavanaugh, Kris A. Krake
    • Release date: November 2008
    • Publisher(s): Cisco Press
    • ISBN: 9781587058349