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CCNA Voice: Official Exam Certification Guide by Jeremy Cioara, Kris A. Krake, Michael J. Cavanaugh

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Chapter 2. Perspectives on Voice After Convergence

  • VoIP: Why It Is a Big Deal for Businesses: Before you migrate to VoIP, there must be a business objective. This could be cost savings, beneficial new applications, or even ease of use. This section discusses these business benefits of VoIP.

  • The Cisco VoIP Structure: Cisco has designed a four-layer structure describing the core components of the Cisco VoIP network. This section discusses this structure, and then breaks down each area of the voice network, addressing the individual components in each.

The previous chapter explored the foundation and history of voice communications; it is now time to look into the future by exploring perspectives on voice after convergence. This is our view into the ...

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