Understanding Unified Communications Applications
In this section, we examine the variety of applications available for integration in a Unified Communications environment, including Messaging, Auto Attendant, Interactive Voice Response (IVR), Contact Center, Mobility, and Presence.
Messaging
A variety of messaging options are available to suit the needs of businesses small and large. The following table provides a summary of the options.
The following sections describe the messaging products listed in the table in more detail.
Cisco Unity Express
Unity Express is an ISR-based application that runs either on an AIM module or an NM module. AIM ...
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