CCNP and CCIE Collaboration Core CLCOR 350-801 Official Cert Guide, 2nd Edition

Chapter 31

Cisco Unified Communications Manager Reports

This chapter covers the following topics:

• Dialed Number Analyzer: This topic will explain how to enable, access, and use the Dialed Number Analyzer tool on the Cisco Unified Communications Manager.

• CAR Tool: This topic will explain how to enable, access, and use the Cisco CDR Analysis and Reporting tool, also known as the CAR tool, on the Cisco Unified Communications Manager.

• CDR and CMR Logs on CUCM: This topic will explain the information contained within and the use for call detail records (CDRs) and call management records (CMRs). These records include user reports, system reports, and device reports.

Many tools can be used to troubleshoot issues and monitor analytical data from the ...