Trouble Ticket 7-2
Problem: A junior administrator has approached you for assistance with a trouble ticket that she is having an issue with. The trouble ticket indicates that users in VLAN 10 are not able to access any resources outside their own subnet. They have verified that the clients receive their IP addressing information via a DHCP server. However, they are confused as to why they would be receiving the default gateway address of 10.1.10.100 when documentation shows that the default gateway should be configured as 10.1.10.1. They also indicate that they verified the DHCP pool on the DHCP server and that the default gateway address for the VLAN 10 pool is configured for 10.1.10.1.
To assist with the issue, you decide to connect your laptop ...
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