Trouble Ticket 14-1

Problem: Users in the 10.1.1.0/24 network indicate that they are not able to access resources in the 10.1.3.0/24 network.

As always, the first item on the list for troubleshooting is: verify the problem. You access a PC in the 10.1.1.0/24 network and ping an IP address in the 10.1.3.0/24 network and it is successful (0% loss), as shown in Example 14-34. However, notice that the reply is from the default gateway at 10.1.1.1 and it states: Destination host unreachable. Therefore, it was technically not successful.

Example 14-34 Destination Unreachable Result from ping Command on PC

Click here to view code image

C:\>ping 10.1.3.10Pinging 10.1.3.10 with 32 bytes of data;Reply from 10.1.1.1: Destination host unreachable.Reply ...

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