CHAPTER 6

Operations

This chapter covers the following topics in Domain 5:

•  The planning and design processes for a cloud data center

•  How to implement, run, and manage both the physical and logical aspects of a data center

•  How to secure and harden servers, networks, and storage systems

•  How to develop and implement baselines

•  How to conduct risk assessments of cloud systems

•  ITIL service components to manage and comply with regulations

•  How to secure and collect digital evidence from a cloud environment

The operations domain is focused on how to plan, design, run, manage, and operate both the logical and physical components of a cloud data center. We focus on the key components of each layer, including servers, network devices, ...

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