CCST Cisco Certified Support Technician Study Guide

CCST Cisco Certified Support Technician Study Guide

by Todd Lammle, Donald Robb
Released November 2023
Publisher(s): Sybex
ISBN: 9781394205806

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Book description

The ideal prep guide for earning your CCST Networking certification

CCST Cisco Certified Support Technician Study Guide: Networking Exam is the perfect way to study for your certification as you prepare to start or upskill your IT career. Written by industry expert and Cisco networking guru Todd Lammle, this Sybex Study Guide uses the trusted Sybex approach, providing 100% coverage of CCST Networking exam objectives. You’ll find detailed information and examples for must-know Cisco networking topics, as well as practical insights drawn from real-world scenarios.

This Study Guide provides authoritative coverage of key exam topics, including standards and concepts, addressing and subnet formats, endpoints and media types, infrastructure, diagnosing problems, and security. You also get one year of FREE access to a robust set of online learning tools, including a test bank with hundreds of questions, a practice exam, a set of flashcards, and a glossary of important terminology, all supported by Wiley's support agents who are available 24x7 via email or live chat to assist with access and login questions. The CCST Networking certification is an entry point into the Cisco certification program, and a pathway to the higher-level CCNA, so it’s a great place to start as you build a rewarding career!

  • Study 100% of the topics covered on the Cisco CCST Networking certification exam
  • Get access to flashcards, practice questions, and more great resources online
  • Master difficult concepts with real-world examples and clear explanations
  • Learn about the career paths you can follow and what comes next after the CCST

This Sybex study guide is perfect for anyone wanting to earn their CCST Networking certification, including entry-level network technicians, networking students, interns, and IT professionals.

Table of contents

  1. Cover
  2. Table of Contents
  3. Title Page
  4. Copyright
  5. Acknowledgments
  6. About the Authors
  7. About the Technical Editor
  8. Introduction
    1. Cisco's CCST Certifications
    2. What Does This Book Cover?
    3. Exam Objectives
    4. How to Contact the Publisher
    5. Assessment Test
  9. Chapter 1: Internetworking
    1. Internetworking Basics
    2. Internetworking Models
    3. The OSI Reference Model
    4. Summary
    5. Exam Essentials
    6. Review Questions
  10. Chapter 2: Introduction to TCP/IP
    1. Introducing TCP/IP
    2. TCP/IP and the DoD Model
    3. IP Addressing
    4. IPv4 Address Types
    5. Summary
    6. Exam Essentials
    7. Review Questions
  11. Chapter 3: Easy Subnetting
    1. Subnetting Basics
    2. Summary
    3. Exam Essentials
    4. Review Questions
  12. Chapter 4: Network Address Translation (NAT) & IPv6
    1. When Do We Use NAT?
    2. Types of Network Address Translation
    3. NAT Names
    4. How NAT Works
    5. Why Do We Need IPv6?
    6. The Benefits and Uses of IPv6
    7. IPv6 Addressing and Expressions
    8. How IPv6 Works in an Internetwork
    9. Summary
    10. Exam Essentials
    11. Review Questions
  13. Chapter 5: IP Routing
    1. Routing Basics
    2. The IP Routing Process
    3. Configuring IP Routing
    4. Dynamic Routing
    5. Summary
    6. Exam Essentials
    7. Review Questions
  14. Chapter 6: Switching
    1. Switching Services
    2. VLAN Basics
    3. Identifying VLANs
    4. Routing Between VLANs
    5. Summary
    6. Exam Essentials
    7. Review Questions
  15. Chapter 7: Cables and Connectors
    1. The Basic Network Topologies
    2. Physical Network Topologies
    3. Physical Media
    4. Summary
    5. Exam Essentials
    6. Review Questions
  16. Chapter 8: Wireless Technologies
    1. Wireless Networks
    2. Basic Wireless Devices
    3. Wireless Principles
    4. Nonoverlapping Wi-Fi channels
    5. Cellular Technologies
    6. Technologies That Facilitate the Internet of Things
    7. Wireless Security
    8. Network Host Utilities
    9. Summary
    10. Exam Essentials
    11. Review Questions
  17. Chapter 9: Cisco Devices
    1. Status Lights
    2. Connecting to a Cisco Device
    3. Physical Ports and Cables
    4. Remote Access
    5. Cisco Device show Commands
    6. Summary
    7. Exam Essentials
    8. Review Questions
  18. Chapter 10: Security
    1. Firewalls
    2. Confidentiality, Integrity, Availability
    3. Authentication Methods
    4. Threats
    5. Vulnerabilities
    6. Summary
    7. Exam Essentials
    8. Review Questions
  19. Chapter 11: Cloud & IoT
    1. Cloud Computing and Its Effect on the Enterprise Network
    2. Cloud Concepts
    3. Cloud Endpoints
    4. Summary
    5. Exam Essentials
    6. Review Questions
  20. Chapter 12: Troubleshooting
    1. Help Desk
    2. The Security Policy
    3. Information Gathering Using Network Documentation
    4. Documentation and Diagrams
    5. Seven-Step Troubleshooting Process
    6. Wireshark
    7. Diagnostic Commands
    8. Summary
    9. Exam Essentials
    10. Review Questions
  21. Appendix: Answers to Review Questions
    1. Chapter 1: Internetworking
    2. Chapter 2: Introduction to TCP/IP
    3. Chapter 3: Easy Subnetting
    4. Chapter 4: Network Address Translation (NAT) and IPv6
    5. Chapter 5: IP Routing
    6. Chapter 6: Switching
    7. Chapter 7: Cables and Connectors
    8. Chapter 8: Wireless Technologies
    9. Chapter 9: Cisco Devices
    10. Chapter 10: Security
    11. Chapter 11: Cloud & IoT
    12. Chapter 12:  Troubleshooting
  22. Index
  23. End User License Agreement

Product information

  • Title: CCST Cisco Certified Support Technician Study Guide
  • Author(s): Todd Lammle, Donald Robb
  • Release date: November 2023
  • Publisher(s): Sybex
  • ISBN: 9781394205806