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CCVP CIPT1 Quick Reference by Anthony Sequeira

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Chapter 1 Cisco Unified Communications Manager Architecture and Deployment

Architecture

This brief section provides you with information about the architecture and hardware requirements of the Cisco Unified Communications system. This section also examines the licensing model of the product.

Overview

The Cisco Unified Communications system provides the following communications technologies:

Image IP telephony—Technology that transmits voice communications over a network using IP standards.

Image Customer contact center—Enables efficient and effective customer ...

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