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Challenging Coaching: Going beyond traditional coaching to face the FACTS by Ian Day, John Blakey

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CHAPTER 2From support to challenge

It is easy to hold what is still stable, it is easy to mold what is not yet formed. (Tao Te Ching, Verse 64)

Coaching can help people move outside their comfort zone to realize their latent potential and provoke long-term organizational change. But to do this, coaching must be more challenging and move away from the notion that supporting the individual alone is the most important factor for success.

In this chapter we examine in more detail this central premise of the FACTS model, having first assessed the risks associated with traditional coaching. We introduce the support/challenge matrix as a model for finding the right balance in a coaching relationship, and discuss the concept of the Zone of Uncomfortable ...

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