Introduction

How to Use This Book

What’s in This Chapter

•  Why change management development is important

•  What you need to know about training

•  Estimates of time required

•  A broad view of what the book includes

Why Is Change Management Training Important?

Change happens—whether we want it or not. Sometimes we can plan for it, but often we can’t. Sometimes the best we can do is to make sense of change, make the best choices change offers, and make things happen. People and organizations who are the most successful predict and prepare for change—even creating change that benefits them.

What’s Changing? Everything. Even managing change has changed! Today’s organizations operate in a volatile, uncertain, complex, ambiguous (VUCA) world (Johansen ...

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