Organizations are under siege by a relentless business environment—relentless due to its ability to change at an exponential rate. As a result, negative realities such as the following persist:
shrinking market share
increasing customer demands
continuing inefficient, obsolete processes
altering workforce due to demographic changes
Creating solutions to harness these changes and providing practitioners to guide the helm of change are hot topics for people like us in the training or human resources (HR) profession. Organizations need change practitioners who can not only conceive of the broad, aerial strategy but can also break down this strategy into specific actionoriented activities that move the change forward (that ...