Info-lines
Carr, Don Aaron. “How to Facilitate.” No. 9406 (revised 1999).
Koehle, Deborah. “The Role of the Performance Change Manager.” No. 9715.
Smith, Warren. “Managing Change: Implementation Skills.” No. 8910 (out of print).
Titcomb, T. J. “Chaos and Complexity Theory.” No. 9807.
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