ABBREVIATIONS AND GLOSSARY
Agile collective term for dynamic software development approaches
BCS BCS, The Chartered Institute for IT
BSI British Standards Institution
CAB change advisory board
CHMG SFIA/SFIAplus code for technical change management
CI configuration item
CMBoK Change Management Body of Knowledge
CMI Change Management Institute
CMS/CMDB change management system/database
COBIT® Control Objectives for Information and Related Technologies
CPD continuing professional development
CPU central processing unit
CQI Chartered Quality Institute
CS change schedule
DevOps an Agile approach to software development and IT operations
IEC International Electrotechnical Commission
ISO International Organization for Standardization
ITIL® Information ...
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