CHAPTER 2: ILLUMINATING THE EXPERIENCE OF CHANGE

Think about a major change you experienced at work. How did it affect you? For example:

1 What was your initial reaction to the change?

2 Did you notice any impact on your concentration, mood, productivity, energy level, or health?

3 Did you at any point wish you could restore things to the way they were before?

4 What was the experience like in adjusting to the change?

5 How did your attitude and well-being after you adjusted to the change compare with when it first happened?

Numerous change models depict the experience that people have in accepting, absorbing, and adjusting to a change. This chapter begins with a glimpse of three models that don’t reflect reality but nevertheless offer food ...

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