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Chatbots for eCommerce: Learn how to build a virtual shopping assistant by Joshua Hoover, Rania Zyane, Amit Kothari

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Chapter 1. Conversational Interfaces

While technology aimed at simulating conversations with a computer has been present for decades, bots or chatbots are an increasingly fashionable software model. The rise of chatbots is due to the assembly of several technology trends. For example, users tend to spend a huge amount of time in just a few applications, and most of them are messaging apps.

In this book, we will focus on technical aspects of chatbots, because we believe that these Conversational Agents are a real shift for all of us. We have chosen a real use-case to begin with, along with several tutorials, tips, tricks and commented code samples to help you increase your understanding and skills in building bots.

The purpose of this first ...

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