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Chatbots for eCommerce: Learn how to build a virtual shopping assistant by Joshua Hoover, Rania Zyane, Amit Kothari

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Chapter 3. The API Messenger Platform

In the previous chapter we created a simple bot engine using Node.js and integrated with different bot platforms including the Facebook Messenger Platform. In this chapter we will learn more about the different features and API Messenger Platform offers, and how we can use them to create a bot that can work as a virtual shopping assistant for our dummy online T-shirt store.

Online T-shirt Store

Like web or mobile apps, chatbots work as an interface for our users to interact with our services. Ideally, we want to use the same backend services for all our client apps. In this example, we want to show that our shopping assistant bot can talk to an external service. We will build a mock backend for our chatbot. ...

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