In August 2023, Constant Contact released the findings from a survey from 486 small business decision-makers in the United States.1 These were at the director level or higher. The focus of the survey was on the use of artificial intelligence (AI) and other automation technologies.
It showed that 91% of the respondents said that these systems have made their business more successful. Some of the benefits included time savings, fewer errors, lower costs, higher ...
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