© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
T. TaulliChatGPT and Bard for Business Automationhttps://doi.org/10.1007/978-1-4842-9852-7_6

6. Change Management

Building the Right Foundation
Tom Taulli1  
(1)
Monrovia, CA, USA
 

IT (Information Technology) projects are often challenging to implement, say with ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. It’s common for organizations to suffer disappointing returns on investment.

But when it comes to AI implementations, the failure rates are much higher among IT projects. Just look at a survey from Altair.1 About 33% of the respondents said that more than half of their AI projects never reached production and 55% indicated ...

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