Chapter 15: Performing Basic Troubleshooting
Inevitably, when using any product of a certain complexity, we run into troubleshooting. Since this book has been written for those new to Check Point, I will refrain from deep dives into troubleshooting procedures, and focus instead on describing a process that will help you resolve the issues you may experience quicker.
In companies with extensively documented infrastructure, change management, dependencies tracking, and well-established cross-teams communication, a lot of possible issues are averted. The opposite is true for companies that do not have those in place.
The success of your troubleshooting attempts depends largely on how well prepared you are at the time of the incident. So, let’s ...
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