Picture the scene if you will – you’ve just been on a well-known web site, to order the latest tech; you’ve chosen free delivery because you’re a cheapskate who won’t pay shipping if you can at all help it.
The confirmation email says you’ll get your delivery within 3-4 days, yet you then get an email a few hours later to say they’ve attempted delivery but failed...then you get another to say it’s been delivered to your neighbor. A really confusing state of affairs – it looks like their systems just can’t keep up...Contrast that with a UK online catalogue site that not only says it will deliver next ...
