Introduction
This book describes best practices for CallManager and related IP Telephony components, such as IP phones, gateways, and applications. Detailed coverage of other elements of the Cisco IP Telephony solution is provided, including planning an implementation, installing, backing up and restoring, using services and parameters, call detail records, and much more. You will get the most from this book if you are already familiar with CallManager and the Cisco IP Telephony solution, but even if you haven't yet deployed the solution or you're just planning the deployment, you can glean valuable information. Be aware that concepts and components are not explained in detail; you can learn this information from other books in the Cisco AVVID ...
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