This chapter covers the following subjects:
• Unified CVP functional deployment models: Brief introduction to these models and components used in each.
• Unified CVP core components: Call Server, VXML Server, Reporting Server, Operations Console Server, and Cisco Unified Call Studio.
• Unified CVP solution-related components: IOS Devices, Cisco Unified Intelligent Contact Management (ICM), Cisco Unified Communications Manager, SIP Proxy Servers, content load balancers, and third-party servers.
• Unified CVP licensing: Core component licensing.