Book description
Cisco Unified Presence Fundamentals
Learn how to use Cisco Unified Presence Server and Client to streamline communication and improve business agility
Brian Morgan, CCIE No. 4865
Shane Lisenbea
Michael C. Popovich III, CCIE No. 9599
Cisco® Unified Presence offers companies powerful opportunities to improve productivity. Building on the migration to IP telephony and the deployment of Cisco Unified Communications environments, it helps people find each other faster, solve problems more quickly, pursue opportunities with more agility, and increase customer satisfaction.
Written by three leading Cisco experts, Cisco Unified Presence Fundamentals explains the concepts behind Unified Presence, the technologies involved, their interdependencies, and how to troubleshoot them. The authors support their discussions of concepts and techniques with many sample applications, guiding network professionals to real-world mastery even if they have never used presence technologies.
This book will be an indispensable resource for all Cisco partners and system integrators who need to understand Unified Presence and build solutions, and for all IT and networking professionals who must work with or support those solutions. This is the only book that
Walks readers step by step through configuring Cisco Unified Presence
Presents practical sample applications that encourage readers to explore and innovate in their own organizations
Thoroughly covers the technical aspects of deploying Presence and explains how it can be used within key vertical markets
Presents troubleshooting techniques from both server- and client-side perspectives
Plan, install, configure, support, and profit from Cisco Unified Presence
Understand the components of a Cisco Unified Presence solution and how they fit together
Gain valuable insight into how Cisco Unified Presence can increase productivity, scheduling capabilities, and interactivity for evolving industries
Understand crucial interdependencies that impact Cisco Unified Presence design, functionality, and behavior
Configure Cisco Unified Presence for Federation
Understand how to resolve Unified Presence issues with built-in tools and diagnostic utilities
This book is part of the Cisco Press® Fundamentals Series. Books in this series introduce networking professionals to new networking technologies, covering network topologies, sample deployment concepts, passwords, and management techniques.
Category: Networking/Voice Over IP
Covers: Cisco Unified Presence
Table of contents
- Title Page
- Copyright Page
- Dedications
- Contents at a Glance
- Contents
- About the Authors
- Acknowledgments
- Icons Used in This Book
- Command Syntax Conventions
- Introduction
- Chapter 1. What Is Unified Communications?
- Chapter 2. Cisco Unified Presence Overview
- Chapter 3. Installing Cisco Unified Presence Server 7
- Chapter 4. Cisco Unified Presence Integration with Cisco Unified Communications Manager
- Chapter 5. Cisco Unified Personal Communicator
- Chapter 6. Cisco Unified Presence Practical Applications
- Chapter 7. Cisco Unified Presence Federation
- Chapter 8. Leveraging Cisco Unified Presence in Vertical Markets
- Chapter 9. Troubleshooting Cisco Unified Presence
- Index
Product information
- Title: Cisco Unified Presence Fundamentals
- Author(s):
- Release date: June 2010
- Publisher(s): Cisco Press
- ISBN: None
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