Cisco Unity is one of the best examples of an IP Telephony convergence application, and in this book
you read about how and why it is one of the best examples. An important trait of Unity is its seemingly
endless features and functionality, which can provide a unique solution for anyone who buys and uses
the product.
Throughout this book, main themes are repeated to give you an idea of what Unity is about. Unity is a
unified messaging product, for sure, but it is more than that. It is an enabler, an open door to a different
way of communicating with co-workers and outside callers. It changes the way you work. When you
begin ...
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