Figure 18-4 shows the caller-input page for the “say goodbye” application call handler in
the SA interface.
Figure 18-4Caller-Input Page for Call Handlers in the SA
The caller-input page is probably the source of the most confusion and configuration errors
that I have seen in the field. From a high level, the concept of the user input page is very
simple. You can define actions that Unity takes when users enter digits 0 through 9, *, or #
while listening to a greeting for this call handler or subscriber. The same set of key-action
mappings in this user-input page is active for all greetings for ...
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