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Cisco Unity Deployment and Solutions Guide
book

Cisco Unity Deployment and Solutions Guide

by Todd Stone, Dustin Grant, Jeff Lindborg, Steve Olivier, Toby Young, Shane Lisenbea, Michael McCann, Joseph Carbone, Keith Chambers
August 2004
Intermediate to advanced content levelIntermediate to advanced
1008 pages
35h 12m
English
Cisco Press
Content preview from Cisco Unity Deployment and Solutions Guide
Routing Rules 695
Routing Rules
Routing rules figure very prominently into handling inbound calls and can be critical for
getting your auto-attendant applications working properly, particularly if you want to route
callers to specific audio-text trees automatically based on the number they dialed or the like.
Every call that comes into Unity goes through the call-routing rules, no matter what. Even
if you never touch or look at the routing rules, they are critical to the proper functioning of
the Unity server.
The routing rules are actually straightforward, from a high level. Unity gets information
about a call coming in from the switch, which can ...
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Publisher Resources

ISBN: 1587051184Purchase book