The easiest way to handle the error greetings for handlers and subscribers that already are
created in your system is to simply change the default behavior for the error greeting across
the entire system using the Bulk Edit utility. By default, the error greeting plays a system-
generated prompt that says, “I am sorry, I did not hear that entry.” Then it sends the caller
to the opening greeting call handler created by Unity setup.
This can be maddening for people creating large audio-text applications that are many
levels deep. Using the opening greeting when people enter something invalid is really harsh ...
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