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Cisco Unity Deployment and Solutions Guide
book

Cisco Unity Deployment and Solutions Guide

by Todd Stone, Dustin Grant, Jeff Lindborg, Steve Olivier, Toby Young, Shane Lisenbea, Michael McCann, Joseph Carbone, Keith Chambers
August 2004
Intermediate to advanced content levelIntermediate to advanced
1008 pages
35h 12m
English
Cisco Press
Content preview from Cisco Unity Deployment and Solutions Guide
716 Chapter 18: Audio-Text Applications
The easiest way to handle the error greetings for handlers and subscribers that already are
created in your system is to simply change the default behavior for the error greeting across
the entire system using the Bulk Edit utility. By default, the error greeting plays a system-
generated prompt that says, “I am sorry, I did not hear that entry.” Then it sends the caller
to the opening greeting call handler created by Unity setup.
This can be maddening for people creating large audio-text applications that are many
levels deep. Using the opening greeting when people enter something invalid is really harsh ...
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ISBN: 1587051184Purchase book