Cisco Unity Fundamentals

C HAPTER

3

Setting Up Cisco Unified

Communications

To manage a Cisco Unity system and administer it efficiently, you need to understand the

product and its features. As with many other software functions, Cisco Unity has settings

and configuration options that are both global and record-specific. This chapter is dedicated

to the introduction of basic system administration, including layout, security, and help

functions. Basic rules of voice processing, as well as some additional tools, are discussed

to give you a better understanding of the information presented.

Among the topics discussed in this chapter is the basic use of the Cisco Unity System

Administrator web tool to administer the system. Nearly every facet pertaining to the

configuration of Cisco Unity is web-based in nature.

Following an introduction of the Cisco Unity System Administrator is a discussion of Cisco

Unity setup to give you a basic idea of what tasks are involved in getting a new installation

up and running.

Using the Cisco Unity System Administrator

The Cisco Unity System Administrator is the tool that you will use to perform the majority

of administrative tasks, so you need to become familiar with this tool to effectively

administrator and set up a Cisco Unity system.

Before you begin to read about how to use this tool, to fully benefit from this section, it is

recommended that you have the following prerequisite skills and knowledge. (If you need

a quick review, see the designated chapter, where you can find more information on the

topic.)

• A working knowledge of the Cisco Unity telephone user interface (TUI) and

subscriber tools for managing voice messages and settings (see Chapter 2, “Using

Your Cisco Unified Communications System”)

• A solid understanding of Cisco Unity basic features and functions (see Chapter 1,

“Cisco Unified Communications System Fundamentals”)

68 Chapter 3: Setting Up Cisco Unified Communications

The Cisco Unity System Administrator is accessible by using Microsoft Internet Explorer 6.0

or later and is optimized to be viewed at 1024 ⫻ 768 resolution using 256 colors (but not below

800 ⫻ 600, because it is not accessible at 640 ⫻ 480). It is broken into three differing frames:

• Navigation bar—The navigation bar on the left holds all the links to the different areas

of administration and it’s organized by section.

• Title strip—The title strip gives the title of the page; that is the name of the subscriber or

call handler. It also contains the command icons to view, add, and delete, and the name of

the record being accessed.

• Page body—The page body gives all the current information and settings. Whereas the

address of the console is dependent on your naming conventions, the default address of

the Cisco Unity System Administrator is http://<Cisco Unity server Name>/Saweb.

Figure 3-1 shows a logical view of the entire page, including the navigation bar, title bar, and

page body.

Figure 3-1 Cisco Unity System Administrator Page Layout

Title Strip

Command Icons and Name of Record

Page Body

Page Name at Top

Navigation Bar

Links to Pages,

Organized by

Section