Setting Up Cisco Uniﬁed
To manage a Cisco Unity system and administer it efﬁciently, you need to understand the
product and its features. As with many other software functions, Cisco Unity has settings
and conﬁguration options that are both global and record-speciﬁc. This chapter is dedicated
to the introduction of basic system administration, including layout, security, and help
functions. Basic rules of voice processing, as well as some additional tools, are discussed
to give you a better understanding of the information presented.
Among the topics discussed in this chapter is the basic use of the Cisco Unity System
Administrator web tool to administer the system. Nearly every facet pertaining to the
conﬁguration of Cisco Unity is web-based in nature.
Following an introduction of the Cisco Unity System Administrator is a discussion of Cisco
Unity setup to give you a basic idea of what tasks are involved in getting a new installation
up and running.
Using the Cisco Unity System Administrator
The Cisco Unity System Administrator is the tool that you will use to perform the majority
of administrative tasks, so you need to become familiar with this tool to effectively
administrator and set up a Cisco Unity system.
Before you begin to read about how to use this tool, to fully beneﬁt from this section, it is
recommended that you have the following prerequisite skills and knowledge. (If you need
a quick review, see the designated chapter, where you can ﬁnd more information on the
• A working knowledge of the Cisco Unity telephone user interface (TUI) and
subscriber tools for managing voice messages and settings (see Chapter 2, “Using
Your Cisco Uniﬁed Communications System”)
• A solid understanding of Cisco Unity basic features and functions (see Chapter 1,
“Cisco Uniﬁed Communications System Fundamentals”)
68 Chapter 3: Setting Up Cisco Uniﬁed Communications
The Cisco Unity System Administrator is accessible by using Microsoft Internet Explorer 6.0
or later and is optimized to be viewed at 1024 ⫻ 768 resolution using 256 colors (but not below
800 ⫻ 600, because it is not accessible at 640 ⫻ 480). It is broken into three differing frames:
• Navigation bar—The navigation bar on the left holds all the links to the different areas
of administration and it’s organized by section.
• Title strip—The title strip gives the title of the page; that is the name of the subscriber or
call handler. It also contains the command icons to view, add, and delete, and the name of
the record being accessed.
• Page body—The page body gives all the current information and settings. Whereas the
address of the console is dependent on your naming conventions, the default address of
the Cisco Unity System Administrator is http://<Cisco Unity server Name>/Saweb.
Figure 3-1 shows a logical view of the entire page, including the navigation bar, title bar, and
Figure 3-1 Cisco Unity System Administrator Page Layout
Command Icons and Name of Record
Page Name at Top
Links to Pages,