The first and most important step in responding to an incident is to realize that you have a problem in the first place. Despite an abundance of sensors, this can be harder than it sounds for a variety of reasons. First, sophisticated adversaries may use tools and techniques that you are unable to detect (at least at first). Even if the tools or techniques are known to you, they may very well be hiding under a mound of false positives in your SIEMs. In some (improperly tuned) systems, the ratio of false positives to true positives can be ten to one (or higher). This underscores the importance of tuning your sensors and analysis platforms to reduce the rate of false positive as much as possible.


Having detected the incident, ...

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