This casebook was inspired by a commissioned systemwide review of the public-engagement activities of the Transportation Services Department of the City of Edmonton. These cases cover a wide range of public-involvement projects:
• neighborhood street modifications to reduce accidents,
• a controversial “signature” bridge,
• doubling of the light rail transit system,
• a new highway interchange,
• routine road repairs that trigger demands for retail-friendly street planning,
• bicycle routes that cannibalize car lanes,
• plans for goods movement (freight) to facilitate industry and economic growth,
• guidelines for multiuse urban streetscaping, and
• a transportation master plan into which all of the above fits.
All these projects involve ...