Recovering the password for the NetScaler Gateway
This recipe will show you how to recover a password in case you are locked out of the Citrix NetScaler Gateway (virtual) appliance.
To recover the password for the NetScaler Gateway, perform the following steps:
- Open the NetScaler Gateway console either using a console cable for the physical appliance or by opening the console on the Hypervisor for the virtual appliance.
- Restart the NetScaler Gateway and check for the message shown in the following screenshot:
- Press Ctrl + C to start a command prompt.
- Start the kernel on a single user mode by entering the following command:
- Press ...