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Citrix® XenApp® 6.5 Expert Cookbook by Esther Barthel MSc

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Troubleshooting the IMA service

This recipe will show you how to troubleshoot a XenApp server when the Citrix Independent Management Architecture (IMA) service is not started. The IMA service is the core component of the XenApp server and provides the connection to the Data Store, sends status updates to the Controller Host, supports Load Evaluations and user sessions. If the IMA Service is not running, no sessions can be hosted by the server.

How to do it...

To troubleshoot the IMA Service, follow these steps:

  1. The IMA Service takes a long time to start. An event is logged by the Service Control Manager stating the IMA service didn't start. If the IMA service does start eventually the message can be ignored.

    Note

    The Service Control Manager has a default ...

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