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Clients First: The Two Word Miracle by JoAnn Callaway, Joseph Callaway

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Chapter 33

Step 10

Turn It Around

Frank Sinatra sings “My Way” and my heart swells. I heard General Norman Schwarzkopf speak on leading with a clear vision, and I was so impressed. We all admire the undaunted hero whose mind is made up and can’t be changed. For most of my life, I was stubborn and closed-minded and took refuge in the belief that my point of view was the only one that mattered. Then one night, in struggling with a real estate deal, I had to turn it around and understand that the Smiths needed to hold out for more money and that the Browns, though they loved the house, could not afford it. JoAnn and I have been turning it around ever since.

This tenth step opens you up to how others see things, and to how they see you. By turning your viewpoint around to their viewpoint, you become perceptive. Clients First gives you new eyes and 20/20 vision.

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