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Clients: Friends You Never Had by Smashing Magazine

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Getting Engaged

By Andy Rutledge

You probably hear about it every week, if not every day: a spiteful or ragged relationship has ended badly. There are bitter arguments, custody battles, legal entanglements, lives and homes broken in the wake of moral incompatibility, poor choices, and a lack of sober discrimination.

It’s the predictable result of kids getting married too young or impassioned people who barely know each other rushing into marriage. The tale is often similar with designers and their clients after a rushed, ill-considered marriage.

Like most people, most designers have been through a bad relationship or two… with a client. The bad designer-client relationship is likely an inevitable early-career growing pain, and one difficult or near ...

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