Chapter 9

Cloud Service Rollout

Once the decision to go to the cloud has been made, it is time to roll out the solution. Cloud service rollout plans will vary depending on the type of cloud service used (SaaS, PaaS, or IaaS) and the vendor being used.

In this chapter, we will cover cloud service rollout and break it down into the following topics.

  • Identifying vendor roles and responsibilities
  • Identifying organizational skill requirements
  • Transitioning to live environments
  • Preparing for incident management

Identifying Vendor Roles and Responsibilities

Cloud service vendors have extended the commonly used terms of agreement generally seen in software licenses to the cloud environment. When buying a cloud service online, customers click through ...

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