Appendix A. References

Ahern 2008 Ahern, Dennis M.; Armstrong, Jim; Clouse, Aaron; Ferguson, Jack R.; Hayes, Will; and Nidiffer, Kenneth E. CMMI SCAMPI Distilled: Appraisals for Process Improvement. Boston: Addison-Wesley, 2005.

Bernard 2005 Bernard, Tom, et al. CMMI Acquisition Module, Version 1.1 (CMU/SEI-2005-TR-011, ADA441245). Pittsburgh: Software Engineering Institute, Carnegie Mellon University, May 2005. www.sei.cmu.edu/publications/documents/05.reports/05tr011.html.

Crosby 1979 Crosby, Philip B. Quality Is Free: The Art of Making Quality Certain. New York: McGraw-Hill, 1979.

Curtis 2001 Curtis, Bill; Hefley, William E.; and Miller, Sally A. The People Capability Maturity Model: Guidelines for Improving the Workforce. Boston: Addison-Wesley, ...

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