Appendix A

Image

DMAIC Roadmap Guidance Questions

A.1. Questions for the Define Step

• Define the project scope.

Image What is the current problem to be solved?

Image What are the goals, improvement targets, and success criteria?

Image What is the business case, potential savings, or benefit that will be realized when the problem is solved?

Who are the stakeholders? The ...

Get CMMI® and Six Sigma: Partners in Process Improvement now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.