Appendix G

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Measurement Practices

Measurement is essential to both Six Sigma and the CMMI, and it enables their successful deployment in support of performance-driven improvement. This appendix presents brief descriptions of best practices that we recommend considering in the implementation of measurement infrastructure. A retrospective of the Lockheed Martin IS&S case study follows.

G.1. Goal-Driven Measurement Overview[1]

The goal-driven software measurement approach, described in the SEI’s “Goal-Driven Software Measurement—A Guidebook” [Park et al. 96], is implemented via the Goal-Question-Indicator-Metric (GQIM) methodology. The GQIM methodology ...

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