Appendix H


Transition Practices

As described in Chapter 8, the transition of a solution should be considered in parallel with its design. There has been much research on the subject of transition, which includes the activities indicated by such terms as rollout, adoption, and implementation. By leveraging this research, those seeking to improve processes can not only design their technical solution but also design the most effective approach to its implementation in their particular organizational context.

This appendix does not seek to summarize the entire body of knowledge about transition and related topics (such as innovation and organizational ...

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