Chapter 1

[1] For acronyms in the figure and throughout the text, see the Acronyms section at the end of the book.

Chapter 4

[1] By transition we mean all of these: adaptation and introduction of technology by developers or champions, implementation of technology by organizations and change agents, and adoption of technology by its intended users.

[2] At the time of the research study, the SW-CMM was not yet retired, and data about its implementation with Six Sigma were gathered where available and relevant.

Chapter 5

[1] The organization name was Management & Data Systems for the timeline associated with this case study. It was subsequently renamed Integrated Systems & Solutions and is, at the time of publication, Information Systems and Global ...

Get CMMI® and Six Sigma: Partners in Process Improvement now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.