Book description
Many organizations use Capability Maturity Models® (CMMs®) to assess development and maintenance processes, implement improvements, and measure progress. Although consistent in purpose, these models differ in terminology and design--enough sometimes to cause conflict and confusion when used within the same organization. Addressing the need for a more coordinated approach, Capability Maturity Model Integration (CMMI®) provides a single framework for improvement in software engineering, systems engineering, integrated product and process development, and supplier sourcing.
This book is the definitive reference for the most current release of CMMI models. To use a CMMI model available on the SEI Web site, users must choose from among multiple models based on their organization's improvement needs. This book provides a single source for all CMMI model information. Readers can get started without having to select a model first--all of the choices are compiled in one place and explained in detail.
The book begins with background information needed to understand the content and structure of these integrated models and how to use them. A case study illustrates their implementation in a real environment. A variety of practical material, such as glossary and index, is also provided. The bulk of the book comprises the content of all CMMI models, covering the 25 process areas (PAs) that span the product life cycle, including detailed best practices.
All CMMI models have two representations. The continuous representation allows an organization to improve using selected PAs at different rates. The staged representation enables organizations to follow a predefined and proven improvement path using multiple PAs. Both representations are described so that readers will more clearly see the similarities and differences between the two representations and will be able to choose the right approach for their organization.
Whether you are new to CMMI or are already familiar with some version of it, this book is an essential resource for managers, practitioners, and process improvement team members who need to understand, evaluate, and/or implement a CMMI model. The ultimate objective of CMMI is integrating processes to improve products; this book contains everything you need to get that done.
0321154967B01232003
Table of contents
- Copyright
- Preface
- Acknowledgments
-
One. About CMMI
- 1. Introduction
- 2. Process Area Components
-
3. Process Institutionalization
- Overview
- Process Institutionalization
-
Generic Goals and Generic Practices
- GG 1. Achieve Specific Goals
-
GG 2. Institutionalize a Managed Process
- GP 2.1. Establish an Organizational Policy
- GP 2.2. Plan the Process
- GP 2.3. Provide Resources
- GP 2.4. Assign Responsibility
- GP 2.5. Train People
- GP 2.6. Manage Configurations
- GP 2.7. Identify and Involve Relevant Stakeholders
- GP 2.8. Monitor and Control the Process
- GP 2.9. Objectively Evaluate Adherence
- GP 2.10. Review Status with Higher Level Management
- GG 3. Institutionalize a Defined Process
- GG 4. Institutionalize a Quantitatively Managed Process
- GG 5. Institutionalize an Optimizing Process
- Applying Generic Practices
- Process Areas That Support Generic Practices
- 4. Relationships Among Process Areas
- 5. Tying It All Together
- 6. Using CMMI Models
-
7. CMMI Case Study: United Space Alliance, LLC
- Background
- CMMI Case Study Activity
- The Initiating Phase
- Project Selection
- CMMI Model Selection and Scope
- CMMI Training
- CMMI Supplemental Resources
- The Diagnosing Phase
- CMMI Model Results
- Engineering Process Areas
- Project Management Process Areas
- Process Management Process Areas
- Support Process Areas
- Lessons Learned
- Interpretation Issues
- Next Steps
-
Two. The Process Areas
-
Causal Analysis and Resolution: A Support Process Area at Maturity Level 5
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Configuration Management: A Support Process Area at Maturity Level 2
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Decision Analysis and Resolution: A Support Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Integrated Project Management: A Project Management Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
-
Specific Practices by Goal
- SG 1. Use the Project's Defined Process
- SG 2. Coordinate and Collaborate with Relevant Stakeholders
- SG 3. Use the Project's Shared Vision for IPPD
- SG 4. Organize Integrated Teams for IPPD
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Integrated Supplier Management: A Project Management Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Integrated Teaming: A Project Management Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Measurement and Analysis: A Support Process Area at Maturity Level 2
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Organizational Environment for Integration: A Support Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Organizational Innovation and Deployment: A Process Management Process Area at Maturity Level 5
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Organizational Process Definition: A Process Management Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
-
Specific Practices by Goal
- SG 1. Establish Organizational Process Assets
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Organizational Process Focus: A Process Management Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
-
Specific Practices by Goal
- SG 1. Determine Process-Improvement Opportunities
- SG 2. Plan and Implement Process Improvement Activities
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Organizational Process Performance: A Process Management Process Area at Maturity Level 4
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Organizational Training: A Process Management Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
-
Specific Practices by Goal
- SG 1. Establish an Organizational Training Capability
- SG 2. Provide Necessary Training
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Product Integration: An Engineering Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
-
Specific Practices by Goal
- SG 1. Prepare for Product Integration
- SG 2. Ensure Interface Compatibility
- SG 3. Assemble Product Components and Deliver the Product
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Project Monitoring and Control: A Project Management Process Area at Maturity Level 2
- Purpose
- Introductory Notes
- Related Process Areas
-
Specific Practices by Goal
- SG 1. Monitor Project Against Plan
- SG 2. Manage Corrective Action to Closure
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Project Planning: A Project Management Process Area at Maturity Level 2
- Purpose
- Introductory Notes
- Related Process Areas
-
Specific Practices by Goal
- SG 1. Establish Estimates
- SG 2. Develop a Project Plan
- SG 3. Obtain Commitment to the Plan
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Process and Product Quality Assurance: A Support Process Area at Maturity Level 2
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Quantitative Project Management: A Project Management Process Area at Maturity Level 4
- Purpose
- Introductory Notes
- Related Process Areas
-
Specific Practices by Goal
- SG 1. Quantitatively Manage the Project
- SG 2. Statistically Manage Subprocess Performance
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Requirements Development: An Engineering Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
-
Specific Practices by Goal
- SG 1. Develop Customer Requirements
- SG 2. Develop Product Requirements
- SG 3. Analyze and Validate Requirements
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Requirements Management: An Engineering Process Area at Maturity Level 2
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Risk Management: A Project Management Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Supplier Agreement Management: A Project Management Process Area at Maturity Level 2
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Technical Solution: An Engineering Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
-
Specific Practices by Goal
- SG 1. Select Product-Component Solutions
- SG 2. Develop the Design
- SG 3. Implement the Product Design
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Validation: An Engineering Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Verification: An Engineering Process Area at Maturity Level 3
- Purpose
- Introductory Notes
- Related Process Areas
- Specific Practices by Goal
- Generic Practices by Goal
- Commitment to Perform
- Ability to Perform
- Directing Implementation
- Verifying Implementation
- Ability to Perform
- Directing Implementation
-
Causal Analysis and Resolution: A Support Process Area at Maturity Level 5
- Three. The Appendices and Glossary
Product information
- Title: CMMI®: Guidelines for Process Integration and Product Improvement
- Author(s):
- Release date: February 2003
- Publisher(s): Addison-Wesley Professional
- ISBN: 9780321154965
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