Chapter . Measurement and Analysis: A Support Process Area at Maturity Level 2

Purpose

The purpose of Measurement and Analysis (MA) is to develop and sustain a measurement capability that is used to support management information needs.

Introductory Notes

The Measurement and Analysis process area involves the following:

  • Specifying the objectives of measurement and analysis such that they are aligned with identified information needs and objectives

  • Specifying the measures, data collection and storage mechanisms, analysis techniques, and reporting and feedback mechanisms

  • Implementing the collection, storage, analysis, and reporting of the data

  • Providing objective results that can be used in making informed decisions, and taking appropriate corrective actions ...

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