Chapter . Process and Product Quality Assurance: A Support Process Area at Maturity Level 2
The purpose of Process and Product Quality Assurance (PPQA) is to provide staff and management with objective insight into processes and associated work products.
The Process and Product Quality Assurance process area involves the following:
Objectively evaluating performed processes, work products, and services against the applicable process descriptions, standards, and procedures
Identifying and documenting noncompliance issues
Providing feedback to project staff and managers on the results of quality assurance activities
Ensuring that noncompliance issues are addressed
The Process and Product Quality Assurance process area supports ...