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CMMI Survival Guide: Just Enough Process Improvement by Richard Turner, Suzanne Garcia

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Chapter 15Tools and Techniques

In this chapter, we provide more detailed procedures for several of the tools and techniques we discussed in earlier parts of the book, as well as a bibliography. Remember, these are selective, noninclusive lists. Just because something isn’t on our particular list doesn’t mean that it isn’t worth looking into. Our experiences have exposed us to a subset of the literature and events in the process improvement world, and that’s what’s reflected here. Like all of you, we don’t have infinite time to read and review every article, book, presentation, or report that is released about CMMI and process improvement. We have even fewer opportunities to try new approaches—although we try very hard to do so whenever we possibly ...

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