Chapter 7Survival and PI
As we have stated already, there are significant risks to any process improvement effort that vary according to the environment. So it makes sense to provide some general comments on how you can react to and overcome risks that turn into problems.
Perhaps surprisingly, we turn to the U.S. Army’s survival handbook to help us with a framework for our discussion.1 As shown in Figure 7-1, the handbook uses the word survival as an acronym for a set of principles. The remainder of this chapter describes how each of these principles applies to you and your PI initiative. Unlike in DLI, you should keep these principles in mind no matter where you are in your improvement journey. For each element, we’ll start with the army’s ...
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