About the Authors

Mark Gatenby

Dr. Mark Gatenby is a lecturer in design management at the University of Arts London (London College of Communication) and a director of the Centre for Co-design and Learning (http://www.codesign.org.uk), an international network of academics and practitioners. He is also a director of the service design consultancy, ifplace (design). Previously, he worked at the University of Southampton, United Kingdom, where he was associate professor in organizational behavior. He has held teaching and research positions at Surrey University and Kingston University, United Kingdom, and has lectured at universities in many parts of the world.

Mark has conducted research and consultancy projects with public and private sector ...

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