Introduction

What Is This Book About?

If you look around any room of your home or workplace you will find objects and tools that have been designed. From the latest electronic appliance to disposable packaging, everything that has not grown on a tree, or taken directly from the ground, is the outcome of a design process. How often do you look at products around you and wonder how they were made? Most consumer products we use come from industrial production on a mass scale, and we only see the finished item in a store. But every artefact around us has been the subject of extensive design-thinking and conversation. Look at the most mundane object you can find—a manhole cover, light switch, or toilet brush—each of these objects has taken hundreds ...

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